Frequently Asked Questions (FAQs)
Find answers to the most common questions about laptop repair, desktop repair, motherboard chip-level repair, data recovery, hardware upgrades, software troubleshooting, and IT support services at IT CORE COMPUTER.
Frequently Asked Questions
Find answers to the most common questions about our laptop repair, desktop repair, motherboard repair, data recovery, hardware upgrades, software support, and computer maintenance services.
What services does IT CORE COMPUTER provide?
IT CORE COMPUTER provides professional laptop repair, desktop repair, motherboard chip-level repair, screen replacement, keyboard replacement, battery replacement, SSD upgrades, RAM upgrades, BIOS programming, Windows installation, software troubleshooting, virus removal, printer support, networking solutions, and data recovery services.
Do you repair all laptop brands?
Yes. We repair most major laptop brands including Dell, HP, Lenovo, ASUS, Acer, MSI, Apple MacBook, Samsung, Toshiba, Sony, Fujitsu, Microsoft Surface (selected models), and many others.
What is chip-level motherboard repair?
Chip-level motherboard repair involves diagnosing and repairing faulty electronic components on the motherboard instead of replacing the entire board. This helps reduce repair costs while restoring normal functionality whenever technically possible.
Can you recover data from damaged hard drives or SSDs?
Yes. We provide professional data recovery services for many hard drive and SSD failures. The success of data recovery depends on the type and extent of the damage.
How long does laptop repair usually take?
Repair time depends on the nature of the fault and parts availability. Minor software issues may be completed the same day, while advanced hardware or motherboard repairs may require additional diagnostic time.
Do you provide hardware upgrades?
Yes. We offer SSD upgrades, RAM upgrades, hard drive replacement, battery replacement, cooling system servicing, thermal paste replacement, and other performance-enhancing hardware upgrades.
Can you install Windows and software?
Yes. We install Windows, drivers, Microsoft Office, antivirus software, essential applications, and perform complete system optimization.
Do you repair desktops as well?
Yes. We repair desktop computers including motherboard issues, power supply problems, graphics cards, RAM, storage devices, processor cooling systems, and complete desktop maintenance.
Will my data be safe during repair?
Customer privacy is important to us. We always recommend taking a backup before repair whenever possible. During servicing, we follow professional procedures to protect customer data.
Do you provide diagnosis before repair?
Yes. Every device undergoes professional inspection and diagnosis before repair. Customers receive an explanation of the issue and estimated repair cost before work begins.
Can you fix overheating laptops?
Yes. We repair overheating issues by cleaning cooling systems, replacing thermal paste, servicing cooling fans, and diagnosing hardware faults affecting temperature.
Do you repair broken laptop screens?
Yes. We replace damaged, cracked, flickering, and non-functional laptop displays using compatible replacement screens.
Can you repair charging problems?
Yes. We repair charging port issues, DC jack damage, charging IC faults, adapter-related problems, battery charging issues, and motherboard charging circuits.
Do you provide preventive maintenance?
Yes. Preventive maintenance includes internal cleaning, thermal servicing, hardware health checks, software optimization, and performance tuning to improve reliability and extend system lifespan.
Can I upgrade my laptop instead of buying a new one?
In many cases, yes. Upgrading RAM or replacing an HDD with an SSD can significantly improve performance and extend the useful life of your laptop.
Do you support business and corporate customers?
Yes. We provide repair and maintenance services for businesses, educational institutions, offices, startups, and corporate organizations.
How can I contact IT CORE COMPUTER?
You can contact us by phone, WhatsApp, email, or by visiting our service center. Our team will assist you with repair inquiries, diagnostics, service estimates, and technical support.